Got questions?

Both! Ozer works in solo mode (to reconnect with yourself) as well as in couple mode (to rekindle intimacy together). You choose at sign-up, and you can invite your partner at any time.

No. Ozer relies on suggestion and closeness, never on the explicit. The content is sensual but compliant with store rules and reserved for an adult audience (18 and over).

You get 7 days to discover the essentials: messages with Luna, challenges, quizzes and a narrative series. No payment is required to start. By inviting your partner, you each receive 14 days of free Premium.

You automatically switch to the free plan (limited Luna messages and challenges), with no charge whatsoever. You can go Premium whenever you want for unlimited access.

For two! A single Premium subscription unlocks the full experience for you and the partner you have linked in the app. No need to each pay separately. The partner’s access ends if you break the link or if the subscription is no longer active.

Yes. From the app, you can gift 1, 3 or 6 months of Premium. You receive a code that the person of your choice activates in their app to enjoy Premium for the gifted duration.

Yes. If you are not ready to subscribe, you can unlock a single story and read it solo for 30 days, without a subscription.

The subscription is managed by your store (App Store or Google Play). You can cancel it in a few clicks from the subscription settings of your Apple or Google account, at any time.

Yes. Your exchanges are confidential and protected. We do not sell any data and do not build advertising profiles. You can request the deletion of your data at any time.

Directly from the app (Settings › Account › Delete my account), or via our dedicated page. Deletion erases your personal data in accordance with the GDPR.

No. Luna is an intimacy coach, not a healthcare professional. She gives no medical advice and points to appropriate resources when needed.